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Community manager course
Bring a brand to life on social media: strategy, content, engagement, moderation, analytics, ads, influencer marketing and crisis management, within the rules.
- 13 five-minute lessons
- 3 levels
- 13-page PDF guide
- English & French
- Certificate of completion
How AI is changing the community manager
- AI now drafts posts, suggests hashtags, schedules and summarises comments.
- What stays human is the tone of a brand, the reply to an angry customer and the call to delete or stand firm during a crisis.
- This course teaches strategy, moderation and crisis handling, using AI for volume and keeping the voice yours.
Is it for you? Five signs
- You notice tone before you notice typos.
- You can reply kindly to a rude message.
- You follow trends without chasing them.
- You like a plan and a calendar.
- You keep your head when it blows up.
Not sure yet? That's what the €6.90 guide is for. Refund within 14 days if it isn't you.
Thinking about a career change? Read our complete career change guide →
What you'll be able to do
- Choose networks, formats and tone
- Build an editorial line
- Engage and moderate a community
- Read and present your analytics
- Launch a paid social campaign
- Handle a social media crisis
The programme
Level 1 – Beginner
- D1Tasks and a typical day
- D2Choosing the right networks
- D3Tone, hook and caption
- D4Images and short videos
Level 2 – Intermediate
- I1Editorial line and calendar
- I2Replies and moderation policy
- I3KPIs and monthly reporting
- I4Launching a Meta Ads campaign
Level 3 – Expert
- E1Audit, goals and plan
- E2Creators and partnerships
- E3Social media crisis management
- E4Rights, data and giveaways
- E5Listening, AI and proven value
The full guide: 6 chapters
- The fundamentals of the job
- Launching a brand account
- Facts & figures
- The toolbox
- Case study: Air France, 2011
- Community manager glossary
Prices
The whole job in 13 pages, PDF, English or French.
13 five-minute lessons, quizzes and 3 certificates, English or French.
Path + full guide, English and French editions included.
1-hour interactive course with final exam and a certificate in your name.
14-day money-back guarantee · Instant download · Secure payment
Frequently asked questions
What is included in the community manager course?
A 13-page PDF guide that covers the whole job, and a 3-level path of 13 five-minute lessons (beginner, intermediate, expert), each with a quick quiz, plus a certificate of completion per level.
How is AI changing the job of community manager?
AI now drafts posts, suggests hashtags, schedules and summarises comments. What stays human is the tone of a brand, the reply to an angry customer and the call to delete or stand firm during a crisis. This course teaches strategy, moderation and crisis handling, using AI for volume and keeping the voice yours.
Is the course available in English and French?
Yes. You choose English or French at checkout; the Complete Pack includes both languages.
How do I receive the course?
Immediately after payment you receive a download link by email, with your invoice. The files are A4 PDFs you can read on any device or print.
Is the certificate an official qualification?
No. G-Learn certificates confirm you completed the course. They are not a state diploma or a licence to practise.
Can I get a refund?
Yes: if the course is not what you expected, ask within 14 days of purchase for a full refund. Prices start at €6.90.